Schedule Your Session

Cancellation Policy

Cancellation Policy 1. Booking & Deposit: A non-refundable deposit of $150 is required to secure your party date and time. The remaining balance must be paid on the day of your event. 2. Guest Count: The Basic Party Package includes up to 10 children, with an additional charge of $15 for each extra child. The Classic Party Package includes up to 15 children. The Premium Party Package includes up to 15 children. Maxime 15 Children 3. Setup & Cleanup: You may arrive up to 30 minutes before your party for setup. Cleanup will begin promptly at the end of your scheduled time. 4. Food & Drinks: Outside food and drinks are welcome (except alcohol), but must remain in designated areas. A $75 cleaning fee will be apply 5. Supervision: Adults must supervise their children at all times during the party. NO DROP-OFFS! 6. Safety Rules: All guests must follow the play area rules, including wearing socks (for adults) or going barefoot/socks with grips (for kids). 7. Cancellations: Deposits are NON-REFUNDABLE. No-shows and cancellations made within 72 hours of the party start time will incur a 20% cancellation fee in addition to the original deposit. Rescheduling is subject to availability. Any rescheduling within 72 hours of the party start time will be considered a cancellation and subject to the same 20% cancellation fee. 8. Decorations: Additional decorations are welcome, but must be safe and easy to remove (no confetti, glitter, or open flames). 9. Damages: The host is responsible for any damages caused by their guests to the property or equipment of Happy Kidz Play Café Corp. 10. Have Fun! – Let’s make it a day to remember! These policies are in place to ensure a smooth and enjoyable experience for everyone.

Contact Details